Turn a Fine-Dining Service Into the Best Food Delivery App

What are the challenges for takeaways today?

At the moment, the hospitality industry and restaurants, in particular, have to operate in a highly competitive environment. I’d say that, coupled with falling revenues, are the biggest challenges. For instance, there’s been a phenomenal increase in new takeaway food outlets. Salaries need to be paid while revenues are low, and everyone’s looking to rework their business plans and get a slice of the pizza.

How Successful Has GonnaOrder Been for Your Business?

GonnaOrder has been instrumental in the success of our operations. Before joining GonnaOrder, we tried two different platforms, both of which we decided to stop using within 30 days. The entire GonnaOrder team is unbelievable. We started our journey with the team on January 1, and they developed software for us in only 30 days. GonnOrder’s speed and understanding of our needs made us proud. We knew we had partnered with the right company. GonnaOrder listens to the client’s request instead of pushing back on their ideas and business goals. Plenty of platforms will sell you a fixed solution but can’t offer business-customized solutions. With GonnaOrder, you can rest assured that this isn’t the case. They’re highly customer-oriented and offer tailor-made solutions.

We have a discerning and loyal clientele who also like to order online for pick-up and home delivery. GonnaOrder is cost-effective and the perfect solution for us as there is zero commission per order.

Ashwan Badhwar - Restaurant Manager

What Sort of ROI Have You Seen by Investing in GonnaOrder for Your Takeaway and Food Delivery Service?

Since the pandemic period I’m very proud to say that GonnaOrder is already delivering about 40% of our revenue. That’s a big proportion, and we project that it will account for at least 60% of our revenue in the near future.

How do you envisage using GonnaOrder in the future?

Indian Essence by Atul Kochhar is not a stand-alone restaurant. We are part of a group with 4-5 different restaurants around the UK. And because we are all fine-dining restaurants, we have previously never felt the need to focus on takeaway and food delivery service as a key component of the business. GonnaOrder has helped us build our takeaway and delivery component, and whatever the future brings, they will continue to be a key partner. We hope they will continue offering unique features guaranteeing customer satisfaction and promoting revenue growth.

Increased Revenue

GonnaOrder’s online ordering system significantly increases the restaurant’s revenue. By providing customers with a convenient way to order their favorite food, restaurants can reach a wider customer base. This expansion of reach often results in a significant increase in sales, which directly contributes to increased revenue. Additionally, the ability to accept payments online ensures that restaurants receive payments quickly, reducing instances of unpaid orders.

Cost-Efficiency

Restaurants can save money by implementing GonnaOrder. The system automates various aspects of the ordering process, reducing the need for manual order processing and paperwork. This automation not only saves time, but also reduces the risk of errors that can be costly to fix. In addition, restaurants can reduce traditional marketing and advertising costs as the GonnaOrder platform provides effective and often more cost-effective digital marketing tools.

Streamlined Operations

Streamlining operations is a fundamental advantage of GonnaOrder. The platform simplifies menu management, updating prices and changes in real time, reducing the need for additional staff to manage these tasks manually. Integration with restaurant POS systems ensures orders are processed efficiently and accurately, resulting in smoother operations and a more cost-effective staffing model.